Shipping policy

Shipping Policy

1. Order Processing Time

All orders are processed within 1 to 3 business days (excluding weekends and public holidays) after payment is received.
You will receive a confirmation email once your order has been shipped, including a tracking number if available.

Delivery times may vary depending on your location and the carrier.
All A4 art sheets and related items are carefully packaged in rigid envelopes or protective tubes to prevent bending or damage during transit.

2. Shipping Fees

Shipping costs are automatically calculated at checkout based on:

• package weight,

• destination, and

• chosen shipping method.

3. International Shipping

We also ship internationally. Delivery times and rates vary depending on the destination.
Please note that customs duties or import taxes may apply, depending on your country’s regulations. These fees are the customer’s responsibility.

4. Damaged or Lost Orders

We take great care to ensure the quality and safety of every shipment.
If your package arrives damaged, please contact us within 48 hours of delivery and include photos of the product and packaging.
If your order appears to be lost or has not arrived within the expected timeframe, please contact us at a.line.going.for.a.walk.contact@gmail.com, and we will open an investigation with the carrier.

5. Order Changes or Cancellations

Once your order has been confirmed, changes can only be made if it has not yet been shipped.
For urgent requests, please contact us as soon as possible at Contact : a.line.going.for.a.walk.contact@gmail.com.

6. Contact

For any questions about shipping or tracking your order, please contact us:
Contact : a.line.going.for.a.walk.contact@gmail.com